Voice Over Internet Protocol is also known as Voice over IP, VoIP and IP telephony. It is a methodology that includes a group of similar technologies – all used to deliver voice and media – such as fax, SMS, and voice and video calls, over Internet Protocol (IP) networks.
What are the benefits of a VoIP phone system?
There are many benefits to choosing a VoIP telephone system for your business. The main benefits are:
It’s cost effective. When your business needs to make numerous phone calls on a daily base, VoIP can often prove to be a far more cost-effective option. As your business grows, you will find that traditional public switched telephone networks (PSTN) can equate to skyrocketing call costs; VoIP has the ability to slash your phone bill, thus eliminating this problem.
It delivers a wide array of features. Unlike traditional phone lines, VoIP can provide businesses with a wide array of handy features. A VoIP system makes it possible to hold conference and video calls, place callers in queues when on hold, transfer calls, record calls and connect to the CRM (customer relationship management) system among other things – the features are endless!
It can integrate and collaborate with other applications. VoIP can collaborate with other applications such as a web browser, email, social networking apps and instant messaging services, creating synergy. For example, voicemail messages can be delivered via email to streamline day to day processes.
It’s versatile and easy to use. In most cases, your business with have access to a user control interface, allowing you to change or upgrade features, options and services at the click of a button. This is particularly useful for growing businesses whose needs are constantly changing.
We install and setup voip phones and PABX Systems . We offer a different variety of phones to suit a companies requirements .